Required Account Information for Direct Deposit

The direct deposit form needs your financial institution and account numbers:
Route/Transit/Branch # - 73353
Institution# - 839
Pre-authorized Debit Form 

a. Note: On the Government’s Direct Deposit form, the account number field is 12-digits. Credit union member numbers are only 8-digits in length. Avoid your form from being rejected by: 
i. Using all 8-digits in your member number.
ii. Do not use any dashes. 
iii. If your account number has a leading zero, it must be entered as part of the number. 
iv. The account number has to left justified in the field

The form has spaces for 12 digits. |__|__|__|__|__|__|__|__|__|__|__|__| 

Enter your 8 digit number like this.| 2 | 9 | 5 | 2 | 5| 1 | 0 | 6|__|__|__|__| 

• Employment Insurance (EI)
• Old Age Security (OAS)
• Canada Pension Plan (CPP)
• Public Service Pension 
• Veterans Affairs Pension
• War Veterans Allowance
• Canadian Forces Pension
• Goods and Services Tax(GST)/Harmonized Sales Tax (HST) Refunds and Rebates
• Personal Tax Refunds
• Corporate Income Tax Refund
• Canada Child Tax Benefit (CCTB)
• Universal Child Care Benefit (UCCB)
• Federal Departments Accounts Payable

Mailed Forms
The Direct Deposit form is completed and mailed to the Government, there are two form options:

1. Government printed form with stamped envelope; these are available at our credit union branches.
2. Online form or PDF fillable form. These forms are completed online, printed, signed, inserted into an envelope and mailed. We can help you with these steps.
3. If you prefer to do-it-yourself, here are the three links you need:

Direct Deposit Enrolment Form (HTML)

Government "My Account Online Service

The  Government departments listed below offer online My Accounts that require you to register and obtain a login and password.  Login to My Account, enter your direct deposit details and the Government instantly updates their systems; no waiting required:

• Employment Insurance (EI), Canada Pension Plan (CPP), and Old Age Security (OAS): http://www.servicecanada.gc.ca/eng/online/mysca.shtml  
• Canada Child Tax Benefit (CCTB), Universal Child Care Benefit (UCCB), GST/HST credit: http://www.cra-arc.gc.ca/gncy/dd/menu-eng.html
• Veterans Affairs Canada: http://www.veterans.gc.ca/eng/e_services

Employer Payment with Direct Deposit

Ask your employer if direct deposit is available to you and what information is required to have your pay cheque automatically deposited into your credit union account.
Your employer may have their own form, or you can download our Direct Deposit Change/Request Form, located here. It is a PDF-fillable form that allows you to complete it on your computer and print it.  Complete your form by referring to Required Account Information section above.  If you have a cheque, you can mark it as  “Void” and staple it to the form.  Sign the printed form and submit it to your employer’s human resources department.

Managing Your Money

Use our convenient MemberDirect® electronic services to verify the direct deposit to your account; you can use your landline phone, mobile phone (older and newer models), computer or ATM. You can also transfer funds, pay bills and perform other transactions.

You can select the MemberDirect® electronic service that best meets your needs. Contact your closest branch so we can register and demonstrate the service for you. 

Contact Us

If you have any further questions or need help setting up your Direct Deposit please contact us.